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Zojirushi Customer Service: Phone: (800) 733-6270 / (310) 769-1900 / Fax: (310) 323-5522
Repair Service Department: Phone: (310) 769-1900 Option 4 / Fax: (310) 323-5522
M-F 8:00 a.m. to 5:00 p.m. PST
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