Zojirushi electric products are designed to be used in specific countries. Use of products in areas other than where it is specified, especially in areas with different voltages or frequency may not only cause the product to break, but may also cause fire or electric shock and is very dangerous. Use of such products will also void any warranty and will not be able to receive any repair services or purchase replacement parts.
IMPORTANT:
Please contact the Service Center to receive a Return Authorization Number BEFORE sending your product in.